Barclays sent me on wild goose chase trying to close sick mum’s account

She is from mainland Europe and I have to shut her UK banking now she is in a care home abroad

My mother was diagnosed with dementia some years after moving to the UK from mainland Europe to work.

We tried many avenues: she lived with a friend for a while but this had to end after we found he was sexually abusing her; she lived with me but this became impossible as her illness caused her to become abusive. Eventually, we moved her back to her native country where she has a house and employed a care worker.